Shipping Policy

Shipping Policy At Scentè Maison – House of Fragrance, every order is carefully prepared and packaged to ensure your fragrance reaches you safely and beautifully. Delivery Within Pakistan We currently deliver across Pakistan.

Karachi: 1–3 business days Outside Karachi: 4–6 business days Delivery times may vary slightly due to courier delays, public holidays, weather conditions, or unforeseen circumstances.

Order Processing Orders are usually processed and dispatched within 1–2 business days after payment confirmation. Once your order has been dispatched, you may receive tracking details where available.

Important Information Please make sure your name, phone number, and complete delivery address are correct when placing your order.

Scentè Maison is not responsible for delays caused by incorrect or incomplete delivery information.

If your package arrives damaged, please contact us as soon as possible and provide photographs/videos of the package and product so we can assist you.

Shipping Charges Applicable delivery charges will be displayed or communicated at checkout/order confirmation. For any shipping-related questions, please contact our customer support team. Scentè Maison House of Fragrance

We collect essential information to process your orders and enhance your experience. This includes your name, shipping address, email, and phone number. We never store sensitive payment data; all Cash on Delivery transactions are handled securely at the point of delivery. Your data is used solely for order fulfillment, customer support, and internal analytics to improve our services. We do not share your personal information with third parties for marketing purposes.

Our Cash on Delivery service ensures a secure transaction without requiring online payment details. For returns and exchanges, please refer to our dedicated policy section, which outlines the conditions and process. We are committed to upholding your rights regarding data access, correction, and deletion as per applicable regulations. For any privacy-related inquiries, please contact our Maison Concierge.